Overview

Our refund and returns policy lasts 14 days.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping returns

To return your product, you should mail your product to: Smartpost – Mai Selver, Pärnu.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Need help?

Contact us at shop@alamo.ee for questions related to refunds and returns.

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